change:healthcare is a progressive company that helps people become smarter consumers of healthcare. Dedicated to transparency, we assist both employers and employees, as well as general consumers, in leveraging healthcare experiences in a way that both engages and aids them in choosing more cost-effective healthcare for themselves and their families.
To find out more download the company fact sheet, or simply have a look below.
Company Overview
Our unique internet-based solutions are available as an employee benefit through your employer and directly to consumers interested in controlling their healthcare costs.
The company’s premier product, the Healthcare Consumerism Index (HCI)™, helps employers and employees better understand the cost-effectiveness of their healthcare consumer decisions. The HCI report, presents actionable information to modify future purchase behaviors towards smarter, more value-driven healthcare decisions.
We also provide a unique web-based platform that:
- allows the portability of employee information;
- helps the employee spend work time working instead of dealing with medical paperwork;
- tracks employees’ HSA and FSA spending
thanks to a complete, real-time, HIPAA-compliant view of employees’ healthcare expenses.
Also included on the platform is the founding product, Medical Bill Management. This is an easy-to-use online tool for organizing and managing all healthcare paperwork — bills, insurance statements, explanation of benefits (EOBs), payments and tax deductible medical expenses — to better see where savings can be realized in healthcare spending.
We also provide healthcare information resources, as well as a mechanism for confidentially accessing and comparing information on costs and procedures to engage the user in their healthcare to become a smarter, more informed consumer.
Founders
Christopher Parks, co-Founder and CEO, has held executive roles with Healthways, Healthcare Microsystems, National Seating & Mobility and Global Healthcare Exchange.
Robert Hendrick, co-Founder and COO, is a veteran technology entrepreneur executive who has worked with internet-related companies including Creative Syndicate, EdgeNet Media and IncLabs.
History
Founded in 2006, change:healthcare was created out of a passion to improve the system. After the prolonged illnesses and subsequent deaths of his parents a year apart, Parks was forced to handle the piles of bills, invoices and explanation of benefits for their care. His frustration turned to inspiration and Parks tapped his industry knowledge to develop an innovative solution. Determining there had to be a way to bring order to the staggering amount of billing paperwork generated by today’s healthcare system, he united programmers to develop what became the company’s first product, the Medical Bill Management tool. Since then, the company has grown to include provider information and also securely connects consumers through their comments and shared experiences to bring increased transparency and insight into the healthcare industry.
Products
The Healthcare Consumerism Index (HCI)™ reveals the cost-effectiveness of employee healthcare decisions, providing quality feedback that engages employees in making better informed choices about how they manage their healthcare experiences.
The internet-based platform from change:healthcare provides solutions for the individual in managing their healthcare experience. One aspect of the site, the Medical Bill Management tool, helps individuals organize medical bills & insurance reimbursement paperwork for easier, more cost-effective handling.
The secure platform also allows users to confidentially access and compare costs and information about physicians, hospitals, providers, health issues and pharmaceuticals, as well as connect with other users to share experiences in their healthcare journey. All information is real-time and HIPAA-compliant.
My Healthcare Is Killing Me: A Survival Guide for the American Healthcare Consumer is a free, downloadable book intended to help demystify the American healthcare system. A series of practical tips also helps readers reduce what they spend on healthcare.
My Healthcare is Killing Me Field Guides are one-page information sheets explaining key healthcare issues to help consumers better understand and work through their healthcare.
Support Team
Dian Luffman, Director of Marketing
Page Thompson, Director of Sales
George Sibble, Director of Finance and Strategy
Katrina Welty, Project Manager
Matt Mueller, Project Manager
Contact
info@changehealthcare.com
800-655-0732