Page and Katrina claimed that a small restaurant had some of the best BBQ in the region… so we had to load up the gang and take it as a "challenge" to find Martin's BBQ Joint.
I'm sure none of you really care about my lunch excursions nor the massive caloric intake that we all experienced. However, what really got my attention (besides great food) — all of the pics and memorabilia on the walls. The place had a personality. With exception of new fangled & 'edgy' patient/consumer friendly approaches like Jay Parkinson/Hello Health and other niche companies …the typical patient-to-Provider experience sure feels like healthcare as an art has lost it's 'soul', it's human touch, it's Personality with a capital P.
Technology can help support patient intimacy and connectedness, but it also needs a persona! Something that I (as a patient or caregiver) can connect with that instills trust and comfort.
Remember the old days when a Pediatrician had pics on their wall of moms and newborns that they had delivered? Ahhh, the old days when people weren't suing for any ole reason and your doctor was your closest friend, an unbiased advocate, the coordinator of all care. People were accountible for their own care and didn't expect nor wait for the system to intervene … somehow, we seem to have lost our sense of personal responsibility and just plain-ol commonsense along the way to improving health and healthcare.
See the full gallery on posterous
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