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And posturing begins on emerging Health Care Bills: Pom-poms or Whips

Debate Begins Already on Emerging Health Care Bills
By David M. Herszenhorn

Who needs a motion to proceed?
Democratic Congressional leaders have yet to unveil a complete draft of the health care legislation, or formally take up the bill in either chamber. But in a sense floor debate is already underway – or at least day after [...]

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Indexed » Blog Archive » Needles and haystacks and such.

via thisisindexed.com
We had a telephone call this morning and one concept that I’ve been espousing for a long time is the “more” is not nec “better”. The “just right” concept is even more relevant when it comes to patients and accessing the healthcare system! This pic illustrates my point much more [...]

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jay parkinson: Everyone was required to spend up to 10% of their salary

What would happen if everyone was required to spend up to 10% of their salary out of pocket on healthcare before insurance kicks in?
This would apply to everyone making 300% over poverty. And of this group, how many actually spend over 10% out of pocket on healthcare? A fraction. These stats [...]

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Legislating the U.S. into Consumer Directed Healthcare

Lots of interesting bits and pieces in the Presidential Speech last night. Lots of things people wanted to hear like no more pre-existing conditions and no getting dropped from insurance plans if you have a serious medical condition.
I LIKE these statements.
But what do they mean?
Follow the logic…
No more pre-existing conditions and no getting dropped = [...]

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Trent Reznor of Nine Inch Nails knows our healthcare industry! Gasp!

ok… so maybe this interview of Trent from Digg Dialogg is not directly related to healthcare, yet it is about a passionate entrepreneur approaches an industry that is undergoing significant change [like healthcare].
HOWEVER, I've asked several people to watch the video and to cognitively swap 'Music industry' with 'Insurance' industry and/or [...]

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For Patients – Perception is Reality of What is Important

Every day we aggregate tens-of-thousands of patient’s medical, dental, and Rx claims data to distill and give people personalized recommendations and insight into the cost of their healthcare decisions and what alternatives are possible to save themselves money. 
Additionally, we get tons and tons of Providers claiming/taking control of their profiles (for cost and pt [...]

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Another new feature at c:h// Filterable Activity | “What’s New”

Besides the new interface that is part of the new change:healthcare design, another great feature is the “What’s New” section located on your dashboard.  When you view “What’s New,” you will see recent activity from friends, updates to your doctors profiles and ways to save money.  We have added this and other new features [...]

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Jeff Bezos says: obsess over customers – key lessons to remember

via whitneyhess.com
I am an avid reader of Whitney Hess’ blog and she just posted the following re: Jeff Bezos, one of the greatest minds in customer experience, tells us “Everything I know” and discusses the acquisition of Zappos (the shoe company that has a cadre of rabidly satisfied customers)
What Jeff Bezos knows:
[...]

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Eat’n bar-b-que and thinking about my doctor

Page and Katrina claimed that a small restaurant had some of the best BBQ in the region… so we had to load up the gang and take it as a "challenge" to find Martin's BBQ Joint.
I'm sure none of you really care about my lunch excursions nor the massive [...]

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That design is money! – physical interface

via physicalinterface.com
Imagine if you will if instead of an ATM machine, we did the same kind of redesign for patient registration, Lab Test Results tracking, E.O.B. documents, patient self-care information, etc.
Look, I know that the nuances are not earth-shattering – but for crying-out-loud! I’m not suggesting putting lipstick on the Pig, but [...]

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