From the category archives:

Healthcare

Medical Bills Suck

Ran across this blog entitled medical bills suck. Have to say we empathized with their situation. This is a young couple with a new baby and lacking insurance. That’s a tough spot. They are getting hit with medical bills for the birth of their child now, and the mom despairs about not being able to [...]

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Strep Test Cost Confusion: A case study with details

Attached is another case study that reflects the utter confusion that healthcare consumers face… feel free to download. Page two is where the ironic humor is captured.
My favorite quote from a “supposed” physician in the case study who’s phone number was provided by the Insurer… “You have reached Veronica and ‘for the masters use…’”
SUMMARY
With the [...]

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Rx Case Study: What you know but nobody would admit

Attached is the detailed case study with all of the gory details and named companies… BTW, anyone is welcome to use this case study as a basis for other initiatives or further study.
SUMMARY
change:healthcare knew that a wide range in costs for consumer pharmaceuticals existed at major pharmacy chains within the same marketplace. But there [...]

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Face to Face With the People Who Really Know Healthcare

I had the opportunity this week to attend the National Multiple Sclerosis Society’s Gallatin support group to tell them about change:healthcare (of course I couldn’t get the projector to work, which made sharing the application a bit difficult, however it all worked out). As I began to tell them what our company is about, [...]

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Healthy Costs More

Interesting article popped up today on how the healthy population may cost more in terms of healthcare than the obese or smokers. The premise is that the healthy person lives longer and therefore has more opportunity to run up costs in part because they have a longer window to work in.
Let me add a little [...]

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Defining Quality in Healthcare

So how do people choose a healthcare provider? We jokingly refer to it as the three C’s – Cost, Conversation and Quality. The truth is there are a lot of factors that go into a healthcare decision, but quality would seem to be what trumps all. But how is quality defined?
There is a lot of [...]

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Predicting the future of YOUR healthcare decisions

Earlier this month, business IT and Enterprise2.0 master Dion Hinchcliffe posted a very insightful article about social networking and the social graph. With a significant hat-tip to Dion, I wanted to site several of his insights as well as tweak his concepts to overlap with healthcare and health consumerism.
As Robert pointed out today that the [...]

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MedFICO score and You

Figuring out your credit card bill is tough, but you do it because it has implications for your credit score.
Figuring out what you owe the doctor is just as tough if not more so and often time far more expensive than that monthly credit card statement. At least you know what you bought with your [...]

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Oh, you’ll know when you see it…quality care that is.

As we’re working on the patient experience (with their providers) rating system, we got into an interesting “verbal brawl” of what quality means. No clear answer as everyone, and I do mean EVERYONE has differing opinions as to how quality is defined or what is meaningful to them.
So to set the stage internally, here are [...]

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Health Graph for Consumers

Let it be known that I am officially “coining” the term Health Graph. Why?  Heck, I don’t know but I figured that I better claim it before Mark Zuckerberg or some other Web2.0 company started to mention it.
Actually, the notion of the term came up today as we met with a large company who we [...]

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