Archive for the Media Center Category

Robert, Kansas, and Twitter

change:healthcare’s COO Robert Hendrick has been featured  in several stories (practically across the country) for tweeting his outpatient surgery last October. Recently the Kansas City Star plublished a story about ‘Twitter’ titled “More people flock to Twitter as a conduit for information.”

Highlight: “Hendrick is a co-founder of Change:Healthcare, a business that helps clients save money on health care. Hendrick said that twittering his surgery was a way to show people the process and educate them. ‘2 veins down. 2 to go. 1 lower left leg. 1 lower right leg. Top left leg done,’ he tweeted from what he described to his followers as a cold operating room. Twittering, Hendrick said, “gave me a sense of connection to people during the surgery.”

Check out the full story online at the Kansas City Star website or download the PDF here.

Some Doctors Trying to Silence Patient Feedback with Waivers

As online physician rating sites become more and more prevalent, some doctors are asking their patients to sign waivers (provided by a NC based company - Medical Justice) to prevent them from providing online feedback without prior consent from the physician.

change:healthcare CEO Christopher Parks, shared his opinion on the matter with Getahn Ward of the Tennessean. Here are some of the highlights:

Parks says, “”It’s never worked in our society to try to constrain or restrain perceptions or feedback,” he said. “The more you tell people to be quiet, the louder they want to yell.” He, however, believes that physicians should be allowed to offer their perspectives and that the ratings sites have a responsibility to filter out comments that are libelous.

Doctors, he added, should encourage all of their patients to rate their experiences. “As a general consumer, I won’t let one horrible rating sway my perception or cause me to devalue that provider,” he said. “It’s the trend — what’s the majority of the ratings.”

To view the complete article visit the Tennessean website or download the PDF here

change:healthcare Helps Displaced Employees Immobilized by the High Cost of Healthcare

NASHVILLE, Tenn., (March 10, 2009) – The disappearance of 3.6 million jobs since December 2007 — and more than 1.7 million in the last three months– is enough to make anyone ill.  But the additional loss of healthcare coverage and the unpredictable cost of medical care can not only make you sick, it can put your financial future in the Intensive Care Unit.

Cost transparency firm change:healthcare has a prescription that will significantly ease a downsized employee’s healthcare and financial distress.

The web-based company is underscoring that resources which can reduce the cost of a person’s healthcare are available free-of-charge to the recently severed and current employees as well as general consumers.

“Job loss is a frightening thing to both employees who are let go, as well as those who remain,” says Christopher Parks, CEO of change:healthcare, a Health 2.0 firm that helps employees and consumers make better, money-saving healthcare decisions.  “When layoffs occur, one of the single largest concerns employees have after food and shelter is their healthcare.  But there are ways employers can provide healthcare help to their dislocated employees, as well as those that remain on staff, with little or no cost.”

For starters, access to change:healthcare’s website costs tools and information resources (www.changehealthcare.com) are completely free and directly accessible to all consumers.  The site allows anyone to view the cost of medical services, providers and pharmaceuticals in their area, based on actual medical claims, so they can see where less expensive alternatives can be purchased.   The site provides a wealth of information but becomes more personal when companies in the area, as well as consumers, input their own medical claims to gain a picture of how their purchases compare to other options.

The website is typically used by companies to help employees make more value- and quality-driven healthcare purchases.  Some companies have realized potential savings of 30-40 percent in their healthcare costs since using the site.

Other free resources available to displaced employees include ratings and social networking tools that give users a way to confidentially rate, share and compare the quality of their experiences with physicians, providers, costs and medical issues.

A series of downloadable, practical information sheets that better guide consumers in dealing with real-life healthcare issues, including “Negotiating large medical bills,” “A guide to COBRA,” “Choosing a Health Plan” and “Asking a Doctor about Generics to Cut Prescription Costs” is also available free-of-charge.

Additionally, the company’s recently released book, My Healthcare is Killing Me:  A Survival Guide for the American Healthcare Consumer, which was an early #1 health read at Amazon.com, can be downloaded (www.myhealthcareiskillingme.com) at no cost.  Written by change:healthcare’s CEO and COO, the tongue-in-cheek book helps demystify the American healthcare system so readers can better understand and navigate it.  The book is loaded with tips for saving healthcare dollars.

“We’re focused on bringing greater transparency to our healthcare system and making information and resources like these available to people currently going through great trials, is at least one way we can help,” Parks said.

About change:healthcare, inc.
change:healthcare, inc. (www.changehealthcare.com) is a technology company dedicated to helping people save money and make smarter healthcare consumer decisions. The company’s information and internet-based solutions are available to third party administrators, healthcare providers, medical bill adjudicators, consumers and employers interested in controlling healthcare costs by engaging their employees in making informed healthcare choices.

Download the PDF of this press release here.

change:healthcare on CNN

Thanks to Elizabeth Cohen for the mention on CNN. As we continue to promote transparency and support consumers, employers and their employees, the recognition is greatly appreciated.

You can view the clip below, which ran on Monday March 2nd.

Wisdom Beyond Years

I’m privileged to be part of the change:healthcare team. It’s been almost 8 months since I started and a day has yet to go by that I’ve not learned something new from this dynamic team. I think very highly of the group … and because I know she won’t call attention to herself, I just have to share the ink spotlighting our own Katrina Welty! Two years out of school and her wisdom (in life) and knowledge (of healthcare) is incredible.

Check out the entire story by downloading the PDF!

Herman Trend Alert Reports on change:healthcare

Herman Trend Alert: Consumer-Driven to Save Money  - March 4, 2009

“change:healthcare” is a leading edge informatics company created to help individuals and employers save money on healthcare expenses. If you knew you could get the same procedure or service for hundreds or perhaps thousands of dollars less than what your physician or hospital charges, you could certainly make a more informed decision about where you chose to go.

That’s just what change:healthcare (www.changehealthcare.com) offers—the opportunity to see what other providers are charging for the same product or service. Their enormous database contains cost data on literally thousands of providers and drugstores.

Over the last five years, employee healthcare costs have risen by 40 percent, while employers’ costs have increased by 29 percent. During the same period, over six million employees have migrated (mostly by necessity) to consumer-driven health plans. We forecasted this shift some years ago. (To see the full study, visit http://www.towersperrin.com/tp/showdctmdoc.jsp?country=usa&url=Master_Brand_2/USA/News/Spotlights/2009/Jan/2009_01_15_spotlight_2009_HCCS.htm)

No one would disagree that for many, the costs are simply unbearable. They respond by either not going to the doctor, taking the medication, or having the procedure. “Most people don’t apply the normal rules of consumerism to healthcare,” said Robert Hendrick, co-founder and Chief Operating Officer of change:healthcare. “They do not think of medical care as a commodity.”

However, when quality care or the very same prescription medication is available at a much lower cost in the same metro area, then many of us will choose to take action. Typical corner drugstores, including the large chains, charge 30 to 40 percent more than some other providers, such as grocery pharmacies. In this economic climate, that savings is very meaningful.

So what is the benefit for employers? After analyzing 12 to 18 months of past claims data, the company performs an analysis to look at the range of rates in the geographical area. The typical cost savings is substantial—between 25 and 40 percent. . . and the pharmaceuticals involved are not generics, but branded drugs. It is not uncommon for employer savings to exceed USD$250,000.

Making people aware of their options allows them to make more informed decisions. Particularly in these challenging times, consumers will vote with their pocketbooks in the US and overseas.

Check out the report on The Herman Group’s website at http://www.hermangroup.com/alert/archive_3-04-2009.html.

NBJ Welcomes Chris to his new position at c:h

The Nashville Business Journal welcomes Chris McIntyre to his new position as director of product management at change:healthcare.

Check out the full article by downloading the PDF here.

Robert on Talk of the Town

Once again, Robert has appeared on a TV show!!  This time his healthcare cost-saving tips and new book My Healthcare Is Killing Me were featured on Nashville’s very own “Talk of the Town” - a daily talk show featuring news, weather, and whatever is the current “talk of the town.”

You can view Robert’s segment with Meryll Rose below!

Great job Robert… we look forward to seeing you on TV again soon!

change:healthcare Posts New Employer Demo

Wondering exactly how change:healthcare can help your company?  Well now there is a new demo to answer your questions!

Learn what change:healthcare can do for you, how c:h can save you money, and help your employees make smarter healthcare consumer decisions.

Check out the demo at http://company.changehealthcare.com/for-employers/guided-tour/

Christopher in “The Great American Motorcycle Tour”

Check out Christophers segment in the Great American Motorcycle Tour with Dr. David Kibbe (his interview starts around 11 min 30 sec.)!