Recent Updates on change:healthcare
In an effort to make the system easier to use and more effective, we are continually making changes. Yep, there will be a whole new User-Interface coming, but in the meantime because of User feedback we’ve implemented the following:
COMMUNICATIONS
A huge benefit of using the site is being able to connect with people experiencing like health issues, using the same physician, or taking the same prescription. Up to this point, reading comments has been the extent of that connection.
Well, that’s changing big time!
With the new enhancements, users can mark comments as helpful and the writer will be notified when one of their comments is marked as helpful (securely…we’re not sharing your email address). You can also reply to a comment. The original author will receive an email and the reply comment will appear indented. In the example below, Goofball replied to the MattTest comment and MattTest received an email letting him know that someone had replied to his comment.
NOTE: The count for helpful comments is not associated to replies. In this example, two other users found MattTest’s comment to be helpful.
In your profile, you can elect to accept or decline private messages from other users. If you have accepted this option, your profile bar will include a link to compose a message.
If you have received a message, you will be notified in the status bar (found on every page of the application if you are logged in). You can retrieve your message by clicking the message link or from your dashboard.
After you retrieve your message the status will change to read and move to the bottom.
SEARCH
Medical terms are difficult to understand and even more difficult to spell! The search functionality has been expanded to include a “Did you mean” suggestion to expedite your search process. This functionality is available as shown with health issues, but is also available for services, insurances, providers and prescriptions.
If you have any questions or need further clarification about these changes or any other issues on the site, please feel free to contact us at 800-655-0732 ext. 1 or email us at info@changehealthcare.com.
Be on the lookout for other changes in about 30 days! An inside source leads me to believe that activity feeds will look very different!
